3 Ways to Increase Customer Loyalty

Customer loyalty is arguably the most important factor in business today. Not only will it bring repeat business, but also translate to more opportunities via word of mouth as well as brand mulligans for those little hiccups that occur every now and again. Here are three tips that I’ve found come...

How Complaining Rewires Your Brain for Negativity

Here are 4 simple ways to stop your complaining: Research shows that most people complain once a minute during a typical conversation. Complaining is tempting because it feels good, but like many other things that are enjoyable -- such as smoking or eating a pound of bacon for breakfast -- complaining...

7 Conversation Starters for Your Next Event

Networking can be intimidating, unless you know what to say. I have the hardest job in the world when it comes to networking. I’m an etiquette expert. When people learn what I do, they are either intrigued, and ask me all kinds of etiquette questions, or they avoid me like the plague because...

6 Obstacles to Creative Thinking and How to Overcome Them

The better you become at finding creative ways to solve the unavoidable problems of daily life and work, the more successful you will be. Have you ever felt blocked and uncreative or feel like you can’t solve even a simple proble...

6 Obstacles to Creative Thinking and How to Overcome TheM

The better you become at finding creative ways to solve the unavoidable problems of daily life and work, the more successful you will be. Have you ever felt blocked and uncreative or feel like you can’t solve even a simple problem? You have amazing creative talent and skills, you just have to...

5 Social Entrepreneurship Essentials

The following excerpt is from Jason Haber's new book The Business of Good. Buy it now from Amazon In The Business of Good, serial and social entrepreneur Jason Haber intertwines case studies and anecdotes that show how social entrepreneurship is creating jobs, growing the economy, and...