The boss-employee relationship can
be a precarious one. Even the best managers may have difficulty communicating
at times, especially if an employee’s behaviour is frustrating. Whether you’ve
been at your job for a few months or more than a decade, it’s important to realise that your words make a big difference in how your boss perceives you.
Here are a few phrases you should avoid.
1. “That isn’t my job.”
You may have a very specific job
description, but employees excel by doing whatever it takes to make an employer
succeed. Always be ready to do more than expected or learn how to do
something new. The result could be more job stability.
2. “I’ll quit if…”
Ultimatums tend to come across as
threats, which likely won’t get the results you want. You may even find your
boss calling your bluff, sending you straight to the unemployment line.
3. “I can’t come in today.”
An occasional sick day is to be
expected but over time, a pattern of calling in can become a problem, whether
it’s due to childcare issues, your own ongoing illnesses or just because you
don't feel like it.
4. “I can’t afford to pay my
bills.”
Frankly, it's not your boss's
problem that you can afford things or not. When you accepted your position, you
agreed to a salary, which may or may not have increased over time. Your
employer’s sole responsibility is to issue that salary in the form of a pay check.
5. “I’m just here to earn a
paycheck.”
It really isn't smart to mention
this, whether it's true or not. Employees who go the extra mile and put the
needs of the business first will be at the front of the line for raises or
promotions. Also, get a hold of yourself and go find a job that you have some
passion for, if you find that you are always "phoning it in" at work.
6. “It’s not my fault.”
When something goes wrong, avoid
playing the blame game and instead focus on how you can work as part of a team
to make things right.
7. “My last boss did it
differently.”
Whether you’re talking about your
previous employer or your boss’s predecessor, this information is irrelevant.
Your current boss has every right to come up with a new approach.
8. “I can’t.”
In general, you should strike the
word “can’t” from your vocabulary, but this is especially true when your boss
asks you to do something. Always show a willingness to give your best effort.
9. “You didn’t tell me to do that.”
Even if your boss neglected to
mention something, pointing that out won’t win you any points. Instead take the
high road and promise to get right on whatever task needs to be done.
10. “I’m so sleepy.”
Even if you’ve been up all night
working or caring for your infant, your boss doesn’t need to know about it.
11. “It’s unfair.”
Comparing yourself to coworkers
only makes you look petty and jealous. Instead highlight your own attributes
and impress your boss by executing your duties well. Avoid pointing out any
preferential treatment you believe others may be getting.
12. “Sorry I’m late -- I had a job
interview.”
It may seem crazy, but this happens
more than you might think. No matter how strong your relationship is
with a supervisor, there's no need to mention this. If you choose to look
for a job, do so behind the scenes, during lunch breaks or after hours.
13. “I’m bored."
Instead of complaining about your
empty to-do list, look around for ways you can help others lighten their
workload. If you’re ready for more responsibility, let your boss know you want
to tackle additional challenges and name specific things you’d like to learn.
14. “You’re wrong.”
At some point in your working
relationship, your superior will be wrong. When that happens, point it out
diplomatically, using words like, “I might be mistaken, but I thought…” instead
of bluntly insulting your boss. If you correct your boss the right way, they
may end up respecting and trusting you more.
15. “I quit.”
No matter how hard things get,
never utter those two words in the heat of the moment. Always resign with
two-weeks’ notice and only after you have a plan for replacing your income.
More than that, look for a job or a team of people that won't leave you on the
edge of quitting so easily.
Communication
is essential to career success. When you’re trying to impress your boss, it’s
important to know the right words to use. Even a small, offhand statement could
send the wrong message, damaging your career for years. Remember, if you're not
sure whether what you're about to say may be received well, give it a second
thought. You may just need to rephrase it, or keep your mouth shut.
Written By: John Boitnott
Credit: Entrepeneur.com
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