A
decade ago it was easy to manage your personal brand. Back then, a personal
brand was no more complicated than “I’m an Inventory Analyst for Sears.” When LinkedIn was
launched in 2003, I’d use
that as my job title on the site without thinking twice about it. Nowadays,
personal branding is more complicated. We have a brand that’s separate from the
one our employer has designated for us—that is, different from our job title.
Whether we reflect it on our LinkedIn profile or not, we’ve got a brand, a
network, and, in the best case, a plan for our career that is distinct from our
employer’s plan for us. (Begging the question: Does your employer have a plan
for your career?)
Employment is over, and
the sooner we accept that knowledge, the better for us, whether we’re employees
or CEOs. The social contract that HR people like me worried about in the 1980s
is shredded. The corporate ladder lies in sawdust at our feet. A career today
is a series of assignments, whether with one employer or many; long tenure in
one shop doesn’t guarantee continued employment with that firm, for 20 years or
20 minutes. When we talk about a solid company, we’re csaying that the entity
has been around a long time; we’re not saying the same people have been there
for a long time, or that anyone employed in that organization will necessarily
be working there tomorrow.
I worked for a great
company in Chicago called U.S. Robotics, which was
sold in 1997 to another firm called 3Com. A few years later, 3Com sold off the
name U.S. Robotics to another outfit that had zero connection to the original
firm, but which claimed to be a trusted name in data communications for
decades. Trusted name? No doubt. Same people, same vision, same mojo; that’s
anybody’s guess?
These days we’re all
independent contractors, although some of us are paid via W-2. The distinction
between “inside” and “outside” people—a cultural divide 15 years ago—is a
payroll detail now. Each of us is responsible for our own career. We are CEOs
of small businesses, even if we’re full-time salaried employees. This is one of
the reasons personal branding has become a sensitive topic. Employers want to
control their employees’ branding, and they try to exercise that control via
social media usage policies, but is that fair? Any employee could be looking
for a new job tomorrow. An employee needs a network and a reputation (for
thought leadership, for instance) as badly as the employer needs those assets
on its own balance sheet.
The ramifications of this
monumental shift are big, but employers have been slow to change their thinking
about leadership and HR practices. If we want to hire and keep smart and savvy
people—the ones who can best burnish a corporation’s brand—we have to work
harder at managing in this ecosystem. The sharpest people know that their
personal brands, their résumés, and their networks are their most valuable
assets. They aren’t willing to turn over those gems to a large employer in
exchange for just a paycheck.
They
demand plum assignments (aka résumé fodder), varied responsibilities (ditto),
and life/work flexibility. The employers who get the memo first will snag and
keep the brightest lights in the talent ecosystem, which is to say the people
with the most (and most appealing) alternatives. That’s how supply and demand
works.
Is your organization tuned in
to the 2013 talent marketplace? If so, by now you’ve likely shed hidebound
performance-review systems and pointless forced-ranking exercises. You’ve
probably burned the policy manual and shifted closer to a results-only culture.
How could it be otherwise? Those employers who cling to past practices will lag
their competitors. If you’re in one of those organizations—or, even more
unfortunately, running one—consider this a memo from the future. Employment is
over, and so is the superstructure of tedious, overbearing, fear-based management
practices that kept employees quiet, complacent, and disconnected from the
world outside their corporate walls for so long.
Will your firm stride into this
new world fearlessly? Or pretend that nothing has changed?
Source: Bloomberg, Liz Ryan
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