These five steps will help you and your employees
navigate the busy and often stressful times of the holiday season.
Pumpkin spice lattes are flowing and leaves
are changing color, which can mean only one thing: This year’s holiday season
is right around the corner. For small business owners who already juggle more
than their fair share of responsibilities, it also means they’ll need to manage
some unique situations that only arise in November and December.
The holiday season brings with it a unique
set of stressors that can test even the most seasoned small business leader.
Coping with requests for additional time off, payroll challenges of holiday
compensation and the question of how to thank your staff during a peak season
can be overwhelming.
Here are a few suggestions on how to conquer
some of the most common holiday challenges:
1. Navigating holiday pay.
Private employers generally are not legally
required to provide paid holidays to non-exempt employees. However, if you
close for a holiday, exempt employees must receive their full salary as long as
they work any part of the workweek. In some states, like Massachusetts and
Rhode Island, certain employers may be required to provide premium pay to
non-exempt employees who work on a holiday. Some things to keep in mind when
considering how to treat holiday pay are applicable laws, your company's
resources, business needs and practices in previous years.
2. Determining holiday bonuses.
Holiday bonuses are a great way for employers
to recognize and reward employee accomplishments. There are generally two types
of bonuses: Discretionary and nondiscretionary. Most employers provide
nondiscretionary bonuses, which are generally announced to employees in advance
to encourage them to work more efficiently and/or to remain with the company.
With this type of bonus, employees expect that if they meet certain criteria
(such as attendance or productivity), they will get a bonus. By contrast, a
discretionary bonus is not announced in advance and is not tied to meeting
certain criteria. Remember that most bonuses must be factored into an
employee's regular rate of pay when determining overtime.
3. Creating time-off policies.
The holiday season is a popular time for
employees to request vacation, so provide employees with instructions for
requesting time off and clearly communicate how vacations will be granted
(based on scheduling needs, seniority, first-come first-served or a combination
of these factors). Some employers see a rise in unscheduled absences before and
after a company holiday. To help address this, consider encouraging non-exempt
employees to work the day before and after a holiday to receive holiday pay
(unless the time off was scheduled in advance). Also, consider incentives to
help limit unscheduled absences, such as an extra vacation day to employees who
work during less desirable times or who meet certain attendance and punctuality
benchmarks.
4. Planning a holiday party.
A holiday party can be a simple way to
recognize employees’ efforts and boost morale going into the new year. If
you plan to host a holiday party, there are some important things to keep in
mind:
•
Pay: If you plan to host the
party during work hours, employees will likely be entitled to pay for time
spent at the party. And if attendance is mandatory, regardless of where and
when the party takes place, such time may also be considered hours
worked.
•
Liability: Before the party,
consider consulting legal counsel regarding the potential liability for serving
alcohol at company events. If alcoholic beverages will be served, limit intake
and ensure there is plenty of food as well as non-alcoholic beverages
available. It’s always good to check with your insurance provider to determine
what your coverage and liabilities may be during the party.
•
Conduct: Remind employees that you
will enforce workplace rules, such as dress codes and anti-harassment policies,
regardless of whether the party is held during work hours or on company
premises.
5. Setting gift-giving standards.
During the holidays, vendors may give
employees gifts, or employees may want to give clients gifts. Because gifts can
raise concerns about conflicts of interest, consider establishing written
guidelines around giving and receiving gifts. Many employers limit gifts to a
nominal value and require employees to report gifts to the company.
Even if all of these challenges arise at the
same time, sound preparation can see you through the busy season. Planning and
communicating your expectations early will get your employees on the same page
and set a standard that can pre-empt many problems. While the holiday season
can be stressful, it also provides a great opportunity to acknowledge the hard
work employees have done in the past year and to boost employee morale. So kick
back. Enjoy that pumpkin latte.
Written by:
Chris Rush
Credit:
Entrepreneur.com
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